Important news from the Post.

Information for your holiday in Lermoos.

Safe hospitality / hygiene standards

This link of the Austrian Federal Ministry of Tourism summarises all the latest information and hygiene standards in Austria. It is updated continuously, with the relevant authorities adding information directly.

Reservation

The reservation is binding upon receipt of the written reconfirmation and receipt of the deposit on our account or by payment by credit card. The General Terms and Conditions for the Austrian Hotel Industry apply.

Online bookings

Online bookings are only binding after receipt of the written booking information issued by the hotel reception, and once you have informed us of your credit card details and we have received your deposit. The automated booking print-out is drawn up by our booking system and does not constitute a booking confirmation.

Arrival and departure

Suites and apartments are ready to welcome you from 5pm. Please notify us by telephone if you are planning to arrive after 6pm. We kindly ask you to vacate your suite/apartment by 11am on the day of your departure.

Payment

Cash (Euro, CHF), debit card (pin code required), Mastercard, American Express or VISA. All prices are given per person and day, with all the Post inclusive services, excluding local tax (EUR 3.00 pp/day, not applicable to children up to the age of 15), package prices depending on content.

Single room

Surcharge per night for single use of our suites. Euro 50,-
Bookable: Suite R in the Postschlössl and Suite A Grubig in the Hotel Post

Children’s reduction at the Hotel Post
valid from 2 full-paying guests in the booked suites /prices per child and night

> Year-round 0-5,9 years Euro 60,- / 6-14,9 years Euro 80,-
From 15 years 15% reduction on the daily price

Children’s reduction in the Postschlössl
valid from 2 full-paying guests in the booked suites/ Prices per child and night

> Summer until 17.12.2021: 0-14,9 years: Euro 35,- / From 15 years 15% reduction on the daily price
> Winter from 17.12.2021 : 0-5,9 years Euro 60,- / 6-14,9 years Euro 80,-
From 15 years 15% reduction on the daily price

Special dietary requirements

We are happy to take special dietary requirements into account and spoil you individually. Please let us know of any special dietary requests when you make your reservation. Our kitchen team is looking forward to accommodating your wishes.
We kindly ask you to note that a surcharge of EUR 15 per dish applies for special dietary foods and dishes prepared to order. We cannot guarantee that we have the extra food you need in our kitchen or to be able to order them – we ask for your understanding in this special case.
Our breakfast ladies will gladly advise you about our different types of bread.

Pets

For your four-legged friend we charge Euro 20, – per dog and night without food. Without exception, it is only possible to take them with you in suites on the first floor by prior written notice.

(In special cases we reserve the additional charge of a final cleaning fee of Euro 150, – !)
In the hotel, your well-behaved dog is allowed in the hotel lobby, but it is not possible to bring him for breakfast, lunch or dinner.
In no case is it allowed to take your four-legged friend into the bathing area, the outdoor pools and the decks.

New cancellation conditions 2021

    We hope that our amended cancellation policy will make the decision to book a stay with us easier. Book your suite on the very best terms!

     

    1.7.-17.12.2021:

    up to 14 days before arrival free of charge
    Up to 1 week before your arrival: 50%
    From 1 week before your arrival: 70%

    Winter bookings from 17.12.2021:

    up to 28 days before arrival free of charge

    up to 2 weeks before arrival 50%, after that 80% of the total booking amount

    No-show on the day of arrival 100%

     

     

    Late arrival/early departure

    Please note that you will be invoiced for the full price of your booking in case of late arrival or early departure.

    No-show

    You will also be invoiced for the full price of your booking in case of a no-show.

    Hotel-Storno Plus

    As an additional service, we offer our guests the Hotelstorno Plus cancellation insurance. See the provider’s website for further information: www.europaeische.at.

    Bank details

    Austria:

    Account number: 136 143 263, sort code 163 60, “Bank für Tirol und Vorarlberg”, A-6600 Reutte/Tirol,

    IBAN: AT 661636000136143263

    SWIFT-Code: BTVAAT22

    Switzerland

    Bank für Tirol und Vorarlberg Staad,

    IBAN: CH16 0852 5000 SA30 796A C

    BIC/SWIFT CODE: BTVACH22

    Package bookings

    Packages may only be booked once. The offers included in the package may only be used once per stay.

    Package discounts are always person-specific and are non-transferable. Offers may not be combined and only 1 offer may be used. This also applies to our Best Wellness discount.

    Offers may not be combined and only 1 offer may be used. This also applies to our Best Wellness discount.

    Reductions in package weeks 7=6/4=3

    The discounted night is always the night with the lowest price and/or the occupation with the lowest number of persons in case of changes to the number of guests staying in the room.

    The offer 7=6/ 4=3 is not applicable to parking, local tax and single-room surcharge.