Important news from the Post.
Information for your holiday in Lermoos.
Safe hospitality / hygiene standards
This link of the Austrian Federal Ministry of Tourism summarises all the latest information and hygiene standards in Austria. It is updated continuously, with the relevant authorities adding information directly.
Reservation
The reservation is binding upon receipt of the written reconfirmation and receipt of the deposit on our account or by payment by credit card. The General Terms and Conditions for the Austrian Hotel Industry apply.
Online bookings
Online bookings are only binding after receipt of the written booking information issued by the hotel reception, and once you have informed us of your credit card details and we have received your deposit. The automated booking print-out is drawn up by our booking system and does not constitute a booking confirmation.
Arrival and departure
The suites and apartments are ready for occupancy from 15.00 hrs. Please notify us by telephone if you are planning to arrive after 6pm. We kindly ask you to vacate your suite/apartment by 11am on the day of your departure.
Payment
In cash (Euro, CHF), by EC card (with PIN code), Mastercard, American Express or VISA card. All prices are per person and day including the booked catering service and the Post-Wohlfühl inclusive services, excluding local tax (Euro 3,- p. p./day, children up to 15 years free), package prices per package content.
Single room
Euro 50,- surcharge per night for the single use of our junior suites Agrubig and Akomfort and for the Suite R in the Postschlössl
Euro 100,- surcharge per night in all other junior suites – bookable subject to availability.
Single use high season Euro 100,- surcharge per night junior suite Agrubig and Akomfort/Suite R Postschlössl. no other suite types bookable:
Christmas/New Year’s Eve/Carnival/August-Summer vacation
Short stay, weekend & public holiday surcharge
Euro 20,- surcharge per person/night for bookings of 1-3 nights and on public holidays and weekends at the Postschlössl and Hotel Post.
Reduction for children
Valid in the Hotel Post and Postschlössl from 2 full-paying guests in the booked suite. Prices are per child and night.
All year round incl. pampering board: 0-5.9 years Euro 60,- / 6-14.9 years Euro 80,- / from 15 years 15% reduction on the daily rate.
Underground parking space per night:
Summer Euro 5,-
Winter Euro 15,-
Use of e-charging station
1 load/night incl. parking space summer Euro 30,-
1 load/night incl. parking space winter Euro 40,-
Special dietary requirements
We are happy to take special dietary requirements into account and spoil you individually. Please let us know of any special dietary requests when you make your reservation. Our kitchen team is looking forward to accommodating your wishes.
We kindly ask you to note that a surcharge of EUR 15 per dish applies for special dietary foods and dishes prepared to order. We cannot guarantee that we will have or be able to order the extra food you require and ask for your understanding in this regard.
Our breakfast ladies will be happy to advise you on our bread varieties.
Pets
For your four-legged friend we charge Euro 20, – per dog and night without food. Without exception, it is only possible to take them with you in suites on the first floor by prior written notice.
In the hotel, your well-behaved dog is allowed in the hotel lobby, but it is not possible to bring him for breakfast, lunch or dinner.
In no case is it allowed to take your four-legged friend into the bathing area, the outdoor pools and the decks.
Cancellation conditions & early booking bonus 2025
Early booking offer summer/autumn 2025: period 2.6.-10.11.2025
-15% early booking bonus from a minimum stay of 5 nights on daily rates. Booking until 28.2.2025, cannot be rebooked free of charge
Cancellation period: up to 14 days prior to arrival free of charge
thereafter up to the day of arrival 90% of the total booking amount
No-show or cancellation on the day of arrival 100% of the total booking amount.
Booking condition: 50% on booking/ final payment on departure
Not applicable to ALL package prices such as offers incl. ski pass, 7=6 and 5=4 offers, activity weeks, bridge package, group bookings, travel agency bookings, conferences and the BAWH club discount.
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CANCELLATION CONDITIONS
Winter 2025: 6.1.-22.2.2025/ 8.3.-23.3.2025
Summer 2025: 28.5. – 9.11.2025
– up to 14 days before arrival free of charge
– up to 7 days week before arrival 50 % of the total booking amount
- up to 2 days before arrival 80 % of the total booking amount
- thereafter and no-show on the day of arrival 100% of the total booking amount
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Christmas & Carnival: 22.12. – 06.01.2026 / 22.2. – 8.3.2025
up to 28 days before arrival free of charge
- up to 2 weeks before arrival 50%
- from 2 weeks 80% of the total booking amount
- No-show on the day of arrival 100%
Dress code restaurant
In the evening : Smart casual – no shorts
booking including breakfast:
If you book including breakfast buffet, the inclusive services “In-between” (lunch buffet and cake buffet) and “Gourmet evening menu” are not included. Discount per adult/night Euro 35,- -onlybookable on request and in ADVANCE. If you cancel the evening menu (by 2 p.m. at the latest) you will receive a credit note of Euro 15,- per person
Late arrival/early departure/no-show/change of occupancy
Please understand that we have to charge the full room price in the event of late arrival, early departure or no-show. Changes in room occupancy/number of persons will also be charged at 100%.
Hotel-Storno Plus
As an additional service, we offer our guests the Hotelstorno Plus cancellation insurance. See the provider’s website for further information: www.europaeische.at.
Bank details
Austria:
Account number: 136 143 263, sort code 163 60 at the “Bank für Tirol und Vorarlberg”, A-6600 Reutte/Tyrol
IBAN: AT 661636000136143263
SWIFT-Code: BTVAAT22
Switzerland
Bank for Tyrol and Vorarlberg Staad
IBAN: CH16 0852 5000 SA30 796A C
BIC/SWIFT CODE: BTVACH22
Package bookings
Packages can only be booked once, the benefit can only be used once per stay.
Package discounts are always person-specific and are non-transferable. Only a stay for the entire duration of the offer entitles the guest to use the discount.
Offers may not be combined and only 1 offer may be used. Bestwellness club discount not valid on package prices
Discounts in package weeks 7=6 / 4=3
The discounted night is always the night with the lowest price and/or the occupation with the lowest number of persons in case of changes to the number of guests staying in the room. The offer 7=6 / 4=3 is not applicable for garage, local tax and single room supplement
BAWH wellness club members BAWH hotels
Membership must be communicated at the time of inquiry (membership number at the respective BAWH hotel). You will receive a 5% discount on the daily rates. This discount is only valid for the cardholder and his/her family, not for friends. The Bestwellness Club discount is not valid on package prices/packages, extras, garage, single room supplement, restaurant consumption, SPA treatments, etc.