Important information
& TERMS AND CONDITIONS

Important news from the Post.

Information for your holiday in Lermoos.

Safe hospitality / hygiene standards

This link of the Austrian Federal Ministry of Tourism summarises all the latest information and hygiene standards in Austria. It is updated continuously, with the relevant authorities adding information directly.

Reservation

Reservations are binding after receipt of the written booking confirmation and once our account has been credited with the deposit, or once you have informed us of your credit card details The General Terms and Conditions for the Austrian Hotel Industry apply.

Online bookings

Online bookings are only binding after receipt of the written booking information issued by the hotel reception, and once you have informed us of your credit card details and we have received your deposit. The automated booking print-out is drawn up by our booking system and does not constitute a booking confirmation.

Arrival and departure

Suites and apartments are ready to welcome you from 5pm. Please notify us by telephone if you are planning to arrive after 6pm. We kindly ask you to vacate your suite/apartment by 11am on the day of your departure.

Payment

Cash (Euro, CHF), debit card (pin code required), Mastercard, American Express or VISA. All prices are given per person and day, with all the Post inclusive services, excluding local tax (EUR 3.00 pp/day, not applicable to children up to the age of 15), package prices depending on content.

New cancellation conditions 2021

    changed cancellation conditions should make it easier for you to make your booking decision! Book your suite on the very best terms!

    20.5.-1.7.2021:
    free cancellation possible up to 7 days before arrival, then 50% until the day of arrival. No-show on the day of arrival 100%

    1.7.-17.12.2021:

    up to 14 days before arrival free of charge
    Up to 1 week before your arrival: 50%
    From 1 week before your arrival: 70%

    Winter bookings from 17.12.2021:

    up to 28 days before arrival free of charge

    up to 2 weeks before arrival 50%, after that 80% of the total booking amount

    No-show on the day of arrival 100%

     

     

    Late arrival/early departure

    Please note that you will be invoiced for the full price of your booking in case of late arrival or early departure.

    No-show

    You will also be invoiced for the full price of your booking in case of a no-show.

    Hotel-Storno Plus

    As an additional service, we offer our guests the Hotelstorno Plus cancellation insurance. See the provider’s website for further information: www.europaeische.at.

    Bank details

    Austria:

    Account number: 136 143 263, sort code 163 60, “Bank für Tirol und Vorarlberg”, A-6600 Reutte/Tirol,

    IBAN: AT 661636000136143263

    SWIFT-Code: BTVAAT22

    Switzerland

    Bank für Tirol und Vorarlberg Staad,

    IBAN: CH16 0852 5000 SA30 796A C

    BIC/SWIFT CODE: BTVACH22

    Package bookings

    Packages may only be booked once. The offers included in the package may only be used once per stay.

    Package discounts are always person-specific and are non-transferable. Offers may not be combined and only 1 offer may be used. This also applies to our Best Wellness discount.

    Offers may not be combined and only 1 offer may be used. This also applies to our Best Wellness discount.

    Reductions in package weeks 7=6/4=3

    The discounted night is always the night with the lowest price and/or the occupation with the lowest number of persons in case of changes to the number of guests staying in the room.

    The offer 7=6/ 4=3 is not applicable to parking, local tax and single-room surcharge.