Important news from the Post.

Information for your holiday in Lermoos.

Safe hospitality – hygiene standards

This link of the Austrian Federal Ministry of Tourism summarises all the latest information and hygiene standards in Austria. It is updated continuously, with the relevant authorities adding information directly.

Reservation

The reservation is binding upon receipt of the written reconfirmation and receipt of the deposit on our account or by payment with credit card. The General Terms and Conditions for the Austrian Hotel Industry apply.

Online bookings

Online bookings are only binding after receipt of the written booking information issued by the hotel reception, and once you have informed us of your credit card details and we have received your deposit. The automated booking print-out is drawn up by our booking system and does not constitute a booking confirmation.

Arrival and departure

The suites and apartments are ready to welcome you from 3 pm. Please give us a short notice if you are planning to arrive after 6 pm. On the day of departure we ask you to vacate your suite and apartment by 11 am.

Payment

Cash (Euro, CHF), debit card (pin code required), Mastercard, American Express or VISA. All prices are given per person and day,  excluding local tax (EUR 3.00 pp/day, not applicable to children up to the age of 15), package prices depending on content.

B & B

Booking including breakfast:

If you book including breakfast buffet, the inclusive services “In-between” (lunch buffet and cake buffet) and “Gourmet evening menu” are not included. Discount per adult/night Euro 35,- only on request and bookable IN ADVANCE. If you cancel the evening menu (by 2.00 pm at the latest) you will receive a credit note of Euro 15,- per person

Single room

Euro 50,- surcharge per night for single use of our junior suites Agrubig and Akomfort and for Suite R in the Postschlössl

Euro 100,- surcharge per night in all other suites – bookable subject to availability

Surcharge highseason: Euro 100,- per night only Juniorsuite Akomfort & Agrubig/R-Suite Postschlössl :Christmas/New Year/ Carnival/  Summerholidays August

 

Short, bank holiday and weekend stay

Euro 20,- surcharge per person/night for bookings of 1-3 nights and on holidays and weekends at the Postschlössl and Hotel Post.

Children’s reduction

Valid in the Hotel Post and Postschlössl from 2 full-paying guests in the booked suites. Prices are per child and night.

All year including pampering board: 0-5,9 years Euro 60,- / 6-14,9 years Euro 80,- / from 15 years 15% reduction on the daily price.

Underground parking space per night:

Summer Euro 5,-
Winter Euro 15,-

Use of E-charging station

1 charge incl. parking space summer Euro 30,-
1 charge incl. parking space winter Euro 40,-

Special dietary requirements

We are happy to take special dietary requirements into account and spoil you individually. Please let us know of any special dietary requests when you make your reservation. Our kitchen team is looking forward to accommodating your wishes.
We kindly ask you to note that a surcharge of Euro 15,- per dish applies for special dietary foods and dishes prepared to order. We cannot guarantee that we have the extra food you need in our kitchen or to be able to order them – we ask for your understanding in this special case.
Our breakfast ladies will gladly advise you about our different types of bread.

Pets

For your four-legged friend we charge Euro 20,- per dog and night without food. Bringing along is without exception only possible in suites on the second floor under written advance notification. (In special cases we reserve the right to charge an additional final cleaning fee of Euro 150,-!)
In the hotel, your well-behaved dog is allowed in the hotel lobby, but it is not possible to bring him to breakfast, lunch or dinner.
In no case it is allowed to take your four-legged darling into the bathing area, to the outdoor pools as well as on the sunbathing decks.

Cancellation conditions 2024/2025

    Special cancellation conditions apply for early-bird bookings in all seasons.

    *****

    Summer 2024 : 8.5.-10.11.2024
    Winter 2025 :  29.11.- 20.12.2024 / 6.1.-15.2.2025/08.03.-22.4.2025
    Summer 2025 : May -November 2025

    up to 14 days before arrival free of charge

    up to 7 days week before arrival 50 % of the total booking amount
    up to 2 days before arrival 80 % of the total booking amount
    thereafter and no-show on the day of arrival 100% of the total booking amount

     

    *****

    Christmas & Carnival: 20.12. – 06.01.2025 / 15.02. – 8.3.2025

    until 28 days before arrival free of charge

    up to 2 weeks before arrival 50%
    from 2 weeks 80% of the total booking amount
    No-show on the day of arrival 100%.

     

    Dress code for Dinner:

    Smart casual- no shorts

    Late arrival/early departure/ No-show/Change of room occupancy

    Please note that you will be invoiced for the full price of your booking in case of late arrival, early departure, no-show or change in room occupancy

     

    Hotel-Storno Plus

    As an additional service, we offer our guests the Hotelstorno Plus cancellation insurance. See the provider’s website for further information: www.europaeische.at.

    Bank details

    Austria:

    Account number: 136 143 263, sort code 163 60, “Bank für Tirol und Vorarlberg”, A-6600 Reutte/Tirol

    IBAN: AT 661636000136143263

    SWIFT-Code: BTVAAT22

    Switzerland

    Bank für Tirol und Vorarlberg Staad

    IBAN: CH16 0852 5000 SA30 796A C

    BIC/SWIFT CODE: BTVACH22

    Package bookings

    Packages are always bookable only 1x, the benefit can be claimed only 1x per stay.

    Package discounts are always personal and can not be passed on or transferred. Only the stay for the complete offer period of the guest authorizes the guest to consume the discount.

    The benefits are not cumulative – only 1 benefit can be claimed. This also applies to the Bestwellness discount.

    Reductions in package weeks 7=6 / 4=3

    The discounted night is always the night with the lowest price respectively the occupation with the lowest number of persons in case of changes to the number of guests staying in the room.

    The offer 7=6 / 4=3 is not applicable to parking, local tax and single-room surcharge.