Sichere Gastfreundschaft- Hygienestandards
The requirements and very high hygiene standards in Austria are summarized in this link from the Federal Ministry of Tourism. This link is regularly updated and brought up to date by the authorities.
Reservation:
Your reservation is binding on receipt of written confirmation and receipt of your deposit in our bank account, or credit card details. Here you'll find the general conditions of the Austrian hotel industry
new cancellation conditions 2020/2021
We can only accept booking cancellations in written form.
Cancellation fee:
SUMMER booking until 30.10.2020: for all summer bookings 1 week before arrival free of charge!!!!
*********
30.10.-23.12.2020: 2 weeks before arrival free of charge
upon 2 weeks before arrival free of charge
up to 1 week before arrival 50%
afterwards 70%
also valid in off-season as follows: 3.1.-12.2./28.2.-1.4./ 5.4.-10.7./ 22.8.-19.12.2021
1 month: 23.12.-3.1. / 12.2.-28.2./ 1.-5.4. and 10.7.-22.8.2021
upon 1 month before arrival free of charge
up to 2 weeks before arrival 50 %
up to 2 weeks until arrivalday 70 %
Late arrivals / early departures/ no showWe will have to charge 100% of the booking price- thank you for your understanding
Holiday cancellation insurance “Hotel-Storno Plus”:
As part of our service, we offer guests "Hotelstorno Plus" holiday insurance. For more information, please visit the website: www.europaeische.at.
Arrival and departure:
The suites and apartments are available to you from 5.00 p.m. If you plan to arrive later than 06.00 p.m., then we would ask that you let us know by telephone. On your day of departure, please leave your suite or apartment by 11.a.m.
Payment:
Cash (Euro, CHF), EC-card (with PIN-Code), Mastercard, American Express or VISA-Card. All price quoted are per person per day and include the the Post wellbeing included services, but exclude local tourist taxes (€ 3,-- per person per day for guests over 15 years); package prices are according to package contents.
Bank details:
Austria: Konto-Nr. 136 143 263, BLZ 163 60; bank; „Bank für Tirol und Vorarlberg“, A-6600 Reutte/Tirol,
IBAN: AT 661636000136143263, SWIFT-Code: BTVAAT22
Switzerland: "Bank für Tirol und Vorarlberg Staad", IBAN: CH4308 525000 SA30796AB, BIC-Code: BTVACH22
[Translate to Englisch:] Paketbuchungen
Packages can only be booked once, the benefit can only be used once per stay Package discounts are always personal and cannot be passed on or transferred. Only the stay for the entire duration of the offer authorizes the guest to consume the discount.
The benefits cannot be accumulated - only 1 benefit can be used. This also applies to the best wellness discount.
Discounts in package weeks 7 = 6/4 = 3: the cheapest night is always charged as the discounted night or the lowest occupancy in terms of person in the event of changes in room occupancy. The offer 7 = 6/4 = 3 is not applicable for garage, local tax and single room supplement