What we are doing

to protect you and us

We have developed and applied the ‘professional Hygiene PLUS’ concept to ensure you can enjoy a care-free holiday at the Post, even during these Corona virus times.
As the situation is changing by the day and some measures are abandoned shortly after introduction, the concept will be adapted to the terms on a daily basis, without compromising our professional hygiene standards.

Our measures for your safety at the hotel

  • Testing by HYGIENICUM GmbH, the Institute for Food Safety and Hygiene, based in Graz (Austria), Awarded: Hygiene quality seal – valid for 2020 & 2021
  • Employees provided with in-depth and up-to-date training on the latest additional hygiene measures, distancing regulations and conditions
  • Contactless sanitiser dispensers at every entrance and exit in all areas and on all floors outside the lifts
  • Ability to maintain sufficient distance from other guests thanks our extensive hotel site, both indoors and outdoors
  • The temperature of all employees is taken each day at the start of their shift and their physical condition precisely questioned and logged
  • All employees wear a protective mask over their mouth and nose or a Plexiglas face visor to protect themselves and others if it is not possible to keep the minimum distance of 1m

Reception

Our employees on reception will welcome you on arrival and are your initial point of contact if you have any specific requests for your relaxing holiday.

  • It is no longer an obligation to wear a protective mask over your mouth and nose on arrival. Please use the hand sanitiser at the entrance - each time you enter the hotel
  • Increased frequency of cleaning in all public areas (reception, lobby, lifts etc.) to ensure you enjoy a safe stay
  • You can decide if you want to keep the pen once you have completed the registration process

Your suite

Hygiene is always our top priority at our hotel. Our housekeeper Carolin and her housekeeping team are well-trained and guarantee you a care-free stay.

  • Rooms are thoroughly disinfected when guests depart
  • Rooms are left vacant for a night following a departure, where possible
  • Mattress protectors are changed after use by each guest
  • A well-devised cleaning schedule for the rooms, adapted to the highest levels of hygiene, ensures you can enjoy a care-free stay

Restaurant

  • Contactless hand sanitiser at the entrance to the restaurant -please use them!
  • It is no longer required for our guests to wear a protective mask over their nose and mouth on entering and leaving the restaurant
  • Our restaurant manager Luisa and F&B manager Almin will reserve you a pleasant spot for your entire stay for both your breakfast and evening meal, naturally at the required distance from other guests
  • All restaurant employees wear a Plexiglas face visor to protect themselves and others
  • Disinfection of tables and chairs after each use
  • Hotel bar is opened daily again until 01.00 a.m.

Buffet area

Breakfast
As always, our buffet includes high quality products from the region. The following measures are in place to provide you with the usual wide range of items at our buffet:

  • Contactless hand sanitiser on entering the buffet area - please use them!
  • Breakfast chef in the show kitchen to freshly prepare your favourite egg dishes
  • As usual, a wide range of fresh breads from local bakeries and fresh fruits
  • Local dairy products like yoghurt and butter in portioned sizes at the buffet

Lunch snack & cakes buffet
Your daily pamper package, as always, includes our soup of the day, lots of fresh salads and some afternoon sweet treats.

  • Soup of the day self service from the buffet
  • Selection of various salads
  • Home-made cakes, served in portion sizes at the buffet

Evening meal
Our salad buffet as an intermediate course of the gourmet menu is adapted to the current situation

  • Wide range of daily salads, breads and spreads

SPA area

  • Various tea varieties for your well-being from the serviced tea buffet at the SPA reception

Fitness, wellness & SPA

  • Our fitness room is open during the usual opening hours
  • Fitness courses and guided walks are still available, but social distancing must be observed
  • Guaranteed clean! Our hotel technicians check the water values and swimming pool technology several times a day
  • Chlorinated water kills any viruses. Swimming in our pool is therefore not dangerous and a real treat
  • Please nevertheless maintain a minimum distance of 2 metres in the pools out of respect for the other guests
  • When using any fitness equipment and the public showers in the SPA areas, we request that our guests act responsibly when leaving these areas. Please ensure that the equipment is disinfected before and after each use. Disinfecting agents are provided
  • In terms of the saunas and steam baths, please observe the signs outside the facilities regarding the maximum number of visitors
  • Sun recliners in the swimming pool, relaxation room and garden area are positioned at the required minimum distance. Please respect this and maintain this distance

Massages and treatments

  • All of the treatments from our SPA selection can be booked in the usual way
  • All of the SPA employees are trained in maintaining the highest possible hygiene standards
  • Reservations are recommended to ensure that the treatment rooms can be prepared for you in advance

We request that you adhere to the following measures so that all guests can enjoy a relaxing holiday at our hotel:

  • Maintain a minimum distance of 1 metre from other guests, except for fellow travellers living within the same household
  • Wear a protective mask over the mouth and hose at all entrances and exits and in all public areas of the hotel (reception, restaurant, SPA, lobby, lift)
  • Your table for breakfast and dinner has already been reserved. We request you that reserve your table for lunchtime or afternoon with our restaurant manager so that social distancing can be ensured
  • Please avoid any crowding during check-in and check-out and maintain the appropriate distance from other guests
  • Do not shake hands or hug at all
  • Wash your hands several times a day with soap and water for min. 30 seconds and avoid touching your face
  • Use the sanitisers provided at all entrance and exit points
  • Sneeze or cough into your elbow or a tissue
  • Follow the instructions given by our employees
  • Do not travel if you develop any signs of illness!
  • If you develop symptoms during your stay, please contact your hosts immediately!

Thank you for your cooperation and we wish you a relaxing stay at the Post

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